LOS ALTOS, Calif.–(BUSINESS WIRE)–A pivotal new IDC InfoBrief, sponsored by Bidgely in partnership with AWS and Snowflake, From Patchwork to Platform, assesses how far utilities have progressed in transforming their customer operations and which capabilities separate those that have achieved full expected outcomes. Based on a survey of 400 utilities and energy retailers across 14 global markets, the IDC InfoBrief reveals that despite the widespread standardization of cloud solutions and IT in